Legal Information

Privacy Policy & Terms of Service

Your privacy and security are our top priorities. Read our comprehensive policies to understand how we protect your data and ensure fair gaming practices.

Privacy Policy

Last updated: January 2025

1. Information We Collect

At 3 Patti Blue, we collect information to provide you with the best gaming experience. This includes: • Personal Information: Name, email address, phone number, and date of birth when you register an account. • Payment Information: Bank account details, JazzCash/EasyPaisa account numbers for deposits and withdrawals. • Device Information: Device type, operating system, unique device identifiers, and mobile network information. • Usage Data: Game history, transaction records, gameplay statistics, and app interaction data. • Location Data: General location information to ensure compliance with regional gaming regulations. We collect this information when you register, make transactions, play games, or contact our support team.

2. How We Use Your Information

Your information helps us: • Provide and maintain our gaming services • Process deposits, withdrawals, and other transactions • Verify your identity and prevent fraud • Improve our games and user experience • Send important updates about your account • Provide customer support • Comply with legal obligations • Detect and prevent cheating or manipulation We never sell your personal information to third parties for marketing purposes.

3. Data Security

We implement industry-standard security measures to protect your data: • 256-bit SSL encryption for all data transmission • Secure servers with firewall protection • Regular security audits and vulnerability assessments • Two-factor authentication options • Encrypted storage of sensitive information • Access controls and employee training While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and enable all available security features.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information for longer periods as required by law, for legitimate business purposes, or to resolve disputes. You can request deletion of your account and associated data by contacting our support team. Some information may be retained for legal compliance even after account deletion.

5. Your Rights

You have the right to: • Access your personal information • Correct inaccurate data • Request deletion of your data • Object to certain processing activities • Withdraw consent at any time • Request data portability • Lodge a complaint with relevant authorities To exercise these rights, contact us at privacy@3pattiblue.net.pk

Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By downloading, installing, or using the 3 Patti Blue application, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms constitute a legally binding agreement between you and 3 Patti Blue. We reserve the right to modify these terms at any time, with changes effective upon posting to our website or app.

2. Eligibility Requirements

To use 3 Patti Blue, you must: • Be at least 18 years of age • Be legally permitted to participate in real-money gaming in your jurisdiction • Provide accurate and complete registration information • Not be prohibited from using our services by applicable laws • Not have a previously terminated account We reserve the right to verify your age and identity at any time. Providing false information may result in immediate account termination.

3. Account Responsibilities

You are responsible for: • Maintaining the confidentiality of your account credentials • All activities that occur under your account • Ensuring your registration information is accurate and current • Notifying us immediately of any unauthorized use • Not sharing your account with others • Not creating multiple accounts One person may only have one active account. Duplicate accounts will be terminated, and funds may be forfeited.

4. Prohibited Activities

Users are prohibited from: • Using bots, scripts, or automated systems • Colluding with other players • Exploiting bugs or glitches • Money laundering or fraudulent activities • Harassing other players • Attempting to hack or manipulate the system • Creating fake accounts • Abusing bonuses or promotions Violations may result in account suspension, fund forfeiture, and legal action.

5. Game Rules and Fair Play

All games on 3 Patti Blue use certified Random Number Generators (RNG) to ensure fair outcomes. We maintain strict fair play policies and employ advanced fraud detection systems. Game rules are available within each game. By participating, you agree to abide by these rules. Disputes will be resolved based on server logs and our final decision is binding.

6. Limitation of Liability

3 Patti Blue is provided "as is" without warranties of any kind. We are not liable for: • Losses resulting from gameplay • Technical issues or service interruptions • Unauthorized access to your account • Actions of other users • Changes to or discontinuation of services Our maximum liability is limited to the balance in your account at the time of the incident.

Refund Policy

Last updated: January 2025

1. General Refund Policy

Due to the nature of real-money gaming, deposits used for gameplay are generally non-refundable. Once chips or credits are used in games, they cannot be refunded. However, we may consider refunds in specific circumstances outlined below.

2. Eligible Refund Scenarios

Refunds may be considered for: • Technical errors that result in incorrect deductions • Duplicate transactions caused by system errors • Deposits that were not credited to your account • Unauthorized transactions (with proper verification) • Service unavailability preventing use of deposited funds All refund requests are subject to review and verification.

3. Refund Request Process

To request a refund: 1. Contact our support team within 7 days of the transaction 2. Provide your account details and transaction ID 3. Explain the reason for your refund request 4. Provide any supporting evidence (screenshots, etc.) Our team will review your request within 3-5 business days. Approved refunds will be processed to your original payment method within 7-10 business days.

4. Non-Refundable Items

The following are not eligible for refunds: • Chips used in gameplay (wins or losses) • Bonus credits and promotional chips • Tournament entry fees after tournament start • Deposits after account violation or termination • Requests made after 30 days of transaction We reserve the right to refuse refund requests that do not meet our criteria.

Cookie Policy

Last updated: January 2025

1. What Are Cookies

Cookies are small text files stored on your device when you use our website or app. They help us provide a better experience by remembering your preferences and understanding how you use our services.

2. Types of Cookies We Use

We use the following types of cookies: • Essential Cookies: Required for basic functionality like login and security • Performance Cookies: Help us understand how users interact with our services • Functionality Cookies: Remember your preferences and settings • Analytics Cookies: Collect anonymous data for improving our services We do not use cookies for third-party advertising.

3. Managing Cookies

You can control cookies through your browser settings: • Block all cookies • Accept only first-party cookies • Delete cookies when you close the browser • Clear existing cookies Note that blocking essential cookies may prevent you from using certain features of our service.

Disclaimer

Last updated: January 2025

1. Gaming Disclaimer

3 Patti Blue is a skill-based gaming platform that involves real money. Gaming carries inherent financial risks, and you should only play with money you can afford to lose. Past performance in games does not guarantee future results. Outcomes are determined by a combination of skill and chance.

2. Age Restriction

Our services are strictly for users aged 18 and above. We implement age verification measures and reserve the right to request proof of age at any time. Underage gaming is prohibited and will result in immediate account termination.

3. Regional Restrictions

Online gaming may be restricted or prohibited in certain regions. It is your responsibility to ensure that using our services is legal in your jurisdiction. We are not responsible for any legal consequences resulting from your use of our services in restricted areas.

4. Responsible Gaming

We promote responsible gaming and encourage users to: • Set deposit and loss limits • Take regular breaks • Never chase losses • Seek help if gaming becomes problematic • Balance gaming with other activities If you believe you have a gaming problem, please contact professional help organizations or reach out to our support team for self-exclusion options.

5. No Guarantees

We make no guarantees regarding: • Continuous, uninterrupted service availability • Winning outcomes or financial gains • Accuracy of all information on our platform • Compatibility with all devices Use our services at your own risk and discretion.

Questions About Our Policies?

If you have any questions about our Privacy Policy, Terms of Service, or any other legal matters, please don't hesitate to contact us.